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Thinking about your most recent stadium visit, please select the one attribute that was MOST important and the one attribute that was LEAST important to having a positive experience.

Please select one for each

MOST Important LEAST Important
I can use my mobile device for in-stadium activities (e.g., ordering concessions, navigating the stadium, etc.)
I can exit the stadium quickly after the event
The staff (e.g., ushers, management, team representatives) engage me in a friendly manner throughout the event
The atmosphere in stadium is exciting
The staff remembers my preferences (e.g., for drinks or a program) when I attend an event